Sales and trading
A financial planner is a personal financial professional, a generalist who analyses the complex and intricate aspects of a client’s financial situation in order to develop a personalized action plan and refer the client to the appropriate specialists, as needed...
A financial planner is a personal financial professional, a generalist who analyses the complex and intricate aspects of a client’s financial situation in order to develop a personalized action plan and refer the client to the appropriate specialists, as needed. As a professional in an advisory role, a financial planner has to be a good communicator, acting as a sounding board for the client and discussing various aspects of the client’s personal, family and professional life.
A financial planner has the skills needed to conduct a detailed analysis of every aspect that affects the sound management of personal finances. Drawing on broad financial expertise, an F.Pl. plays an important role in key moments of people’s lives. The financial planner title stands for credibility, integrity and competence. Financial planning involves estates, finance, insurance and risk management, investment, legal aspects, retirement and taxation.
The role of a financial planner is to establish the client profile, to listen to the client and establish a trusting relationship, to use a relational rather than transactional approach and to establish the client’s personal and professional goals. It is also very important for a financial planner to develop a capacity for analysis, synthesis and judgment, to have the knowledge and competencies needed to participate and cooperate with other personal financial planning intermediaries, to develop and maintain a network of specialists for support and reference and to coordinate the work of specialists involved in the client’s file. He must embrace the professional development process, behave ethically and observe the rules of professional conduct, and in certain cases, make a social commitment to improve the economic well-being of the public.
The expected skills of a financial planner are his capacity for analysis and synthesis, his ability to make a diagnosis, his ease of communication, his rigorous, logical, methodical mind, his independence, order, attention to detail, his sense of organization, as well as his ability to write clearly.
Foreign exchange dealer
Foreign exchange dealers carry out transactions on the foreign exchange market on behalf of financial institutions...
Foreign exchange dealers carry out transactions on the foreign exchange market on behalf of financial institutions. They trade an amount of money in a given currency for the same amount in another country’s currency, either to transfer capital for commercial purposes or to make a profit from changes in exchange rates. They understand the foreign exchange market and closely monitor rate fluctuations to carry out transactions that are as favourable as possible.
Investment Advisors (IAs) work for investment dealers that trade in securities -- the largest firms in Canada are owned by banks, but there are also a number of independent ones...
Investment Advisors (IAs) work for investment dealers that trade in securities -- the largest firms in Canada are owned by banks, but there are also a number of independent ones. This job puts you face-to-face with investors, so you must be registered with securities regulators to be able to provide investment advice and buy and sell investment products including stocks, bonds and mutual funds.
More and more, IAs act as the "quarterbacks" in wealth management teams that provide comprehensive financial planning and investment management to high-net-worth people and businesses. This calls for a working knowledge of financial planning and portfolio management issues to assess client needs and call in specialists as needed.
- Monitor stock market and industry trends likely to affect clients' investments.
- Meet with clients, by phone or in person, to discuss these trends.
- Advise clients on the products or services that suit their needs and objectives.
- Arrange purchase or sale of stocks, bonds and other investment products on behalf of investors.
- Prospect, build and retain a client base.
- Stay up-to-date on current investment products and markets.
Mutual fund sales representative
Mutual Fund Sales Representatives (MFSRs) are employed throughout the financial services industry by mutual fund dealers and independent financial planning firms...
Mutual Fund Sales Representatives (MFSRs) are employed throughout the financial services industry by mutual fund dealers and independent financial planning firms. Personal Banking Representatives and many Insurance Sales Agents may also become licensed to sell mutual funds.
As with Investment Advisors, Mutual Fund Sales Representatives are expected to build their own clientele and serve investors' investment, retirement and estate planning needs. Unlike Investment Advisors, who are licensed to deal in stocks and bonds in addition to mutual funds, Mutual Fund Sales Representative are only licensed to advise on and sell mutual fund investment products.
- Build a book of business and open accounts for new clients.
- Analyze client needs and recommend mutual funds best suited to investment, retirement and estate planning goals.
- Receive and execute orders to buy or sell mutual fund units.
- Provide clients with account information and performance reports.
The position of Financial Advisor is most often found within banks, although the title may vary...
The position of Financial Advisor is most often found within banks, although the title may vary. In credit unions, for instance, the position is often known as Investment Specialist.
A bank's Financial Advisors are similar in role to the Investment Advisors in a securities firm, except they generally try to generate new business from their bank's existing clientele. If a Financial Advisor is licensed to sell investment products, it is typically to deal only in mutual funds - not the stocks, bonds, futures or options sold by their IA counterparts.
For the most part, Financial Advisors manage the financial situations of clients who have greater-than-average assets, counseling them on strategies to achieve their objectives. Financial Advisors help on both sides of a clients' balance sheet, consulting on credit needs along with savings and investments. They usually offer a broad range of in-house and third-party financial products.
- Maintain a strong business relationship with clients and understand each client's current financial requirements and future goals.
- Provide impartial and competent financial advice regarding financial solutions that help clients meet investment and credit needs.
- Educate clients to understand the performance of their investments within the context of the current market.
- Help clients make informed decisions on how to allocate their assets.
- Banks require their Financial Advisors to be actively involved in the community and to network with existing and prospective clients.
Investment Bankers are generally employed by investment dealers and banks, and usually take one of several specialties...
Investment Bankers are generally employed by investment dealers and banks, and usually take one of several specialties. These include corporate finance, mergers and acquisitions and structured finance.
- Corporate Finance Specialists assist corporate and government clients to raise capital for financing operations. They evaluate the capital needs of the client, while assessing the readiness of various capital markets for new securities, and then structure an appropriate financing package.
- Merger & Acquisition Specialists work with companies preparing to acquire or merge with other companies.
- Structured Finance Specialists create securities, based on other assets, to redistribute cash flows and diversify the portfolio risk of clients.
Portfolio Managers are employed throughout the financial services industry by banks, investment dealers, investment fund companies, investment management firms and insurance companies...
Portfolio Managers are employed throughout the financial services industry by banks, investment dealers, investment fund companies, investment management firms and insurance companies. This individual is responsible for managing the portfolio of an investor or institution, such as a mutual fund or pension fund. Some specialize in equities, others in bonds, while some handle both.
The Portfolio Manager's job is to develop the right combination of securities to maximize investor return for a given level of risk. Often, choices may be limited if the client's fund is limited towards certain types of investments, such as technology or gold sector stocks. The Portfolio Manager must have superior analytical and communication skills and excellent knowledge of markets and investment products. Portfolio management is a continuous and dynamic process.
Job functions :
- Identify a client's investment objectives and constraints.
- Develop investment policies and strategies, taking into consideration market and economic conditions.
- Implement policies and strategies including security research, selection and portfolio construction.
- Measure and evaluate portfolio performance.
- Rebalance the portfolio as it changes, to reflect the original plan.
- Make presentations to current and prospective clients on behalf of the organization.
Investment Counsellors are generally employed by investment management firms which can be independent or owned by banks...
Investment Counsellors are generally employed by investment management firms which can be independent or owned by banks. While their role is similar to that of Investment Advisors, Investment Counsellors generally deal with clients who have a higher net worth or with institutional investors. They work directly with clients to advise on and implement a portfolio strategy plan which, in turn, is put together by a Portfolio Manager.
- Act as the firm's main contact with the client, managing the business relationship.
- Assess needs and advise clients on asset allocation, managed product selection and economic and market conditions.
- Help clients evaluate performance of their portfolio in context with market trends and conditions.
Investment Analysts are employed throughout the financial services industry by investment management firms, insurance companies, investment fund companies, investment dealers and banks...
Investment Analysts are employed throughout the financial services industry by investment management firms, insurance companies, investment fund companies, investment dealers and banks. This job is often a training ground for aspiring portfolio managers and requires strong analytical and communication skills. Investment Analysts can be specialized in either equity or fixed-income analysis. They are expected to prepare reports, coordinate information, analyze portfolio statistics and become familiar with fundamental analysis and the industry sectors they have been designated to cover.
Job functions :
- Prepare presentations on research and recommendations for clients.
- Assist in preparing reports for regulators.
- Prepare, analyze and present portfolio statistics.
- Find, understand and summarize investment dealer research reports on different companies and industry sectors.
You can find work as a Research Analyst throughout the financial services industry, with employers such as investment dealers, investment fund companies and independent research organizations...
You can find work as a Research Analyst throughout the financial services industry, with employers such as investment dealers, investment fund companies and independent research organizations. This job depends on a strong analytical mind and an ability to put clear thoughts into writing. A Research Analyst is usually responsible for studying a single industry sector and the companies within that sector that are of potential interest to a firm's institutional and retail clients. The goal is to produce objective and independent analysis of a company's financial fundamentals and use this information to make an expert recommendation on whether clients should buy, hold or sell shares.
- Provide research coverage of companies within an industry sector, such as the financial sector, oil and gas or biotechnology.
- Perform fundamental analysis of a company and monitor its performance in the context of historic trends and its current situation.
- Create detailed written reports of research findings and recommendations with respect to a company's stock.
- Present research findings and recommendations to institutional clients.
- Maintain relationships with the management of companies analyzed in order to obtain data instrumental to the analysis process.
Professional Traders can find work on both the "buy" side of the street, with investment management firms, pension funds and other institutional investors, and on the "sell" side of the street, in the trading department of investment dealers and banks...
Professional Traders can find work on both the "buy" side of the street, with investment management firms, pension funds and other institutional investors, and on the "sell" side of the street, in the trading department of investment dealers and banks. They can also be self-employed, particularly if they deal in options or futures or trade their own capital.
Traders place orders in equity, fixed income and money market securities. They may also be licensed to trade in futures, options and foreign exchange. They may execute trades in the over-the-counter (OTC) markets, or become registered to trade on the major public exchanges.
The job calls for confidence, quick thinking and an ability to thrive in a high-pressure environment. Professional Traders who trade through an exchange must have a detailed understanding of exchange and firm rules, regulations and procedures.
- Execute client or employer orders in a timely manner.
- Provide their firm and its sales force with timely information about market conditions.
- Maintain a fair and orderly market trading stocks designated to them.
Life insurance sales agent
Life Insurance Sales Agents can be employed by an insurance company to exclusively represent that organization's products...
Life Insurance Sales Agents can be employed by an insurance company to exclusively represent that organization's products. Alternatively, an Agent can be employed by an independent broker to offer clients products from a range of insurance companies. Other financial professionals, including Investment Advisors and Mutual Fund Sales Representatives sometimes opt to apply for licensing as a Life Insurance Sales Agent to be able to provide more services to clients.
- Analyze clients' financial needs and recommend insurance products that provide appropriate protection for their lives, health, income and beneficiaries.
- Prepare reports and maintain records on behalf of clients.
- Prospect for new clients.
- Sell annuities that provide retirement income (besides insurance products, many Life Insurance Sales Agents become licensed to sell mutual funds, variable annuities and other securities).
- Help policyholders or beneficiaries settle insurance claims in the event of a loss.
Above all, insurance brokers are merchants and negotiators...
Above all, insurance brokers are merchants and negotiators. They help consumers buy home and car insurance at the best price. An insurance broker can be a valuable resource for anyone buying a home or a vehicle, or looking to renew an insurance policy.
Insurance brokers ask a series of key questions. Then, based on the answers, they search for the options that best suit their clients’ specific needs. Unlike insurance agents, insurance brokers do not work for one company in particular; they have access to several insurance companies and can therefore match buyers with the most fitting insurance policies. Insurance brokers do more than get the best insurance policies at the best prices; they also speak on their clients’ behalf and help them with claims.
Insurance brokers are compensated by way of commissions on insurance premiums or fees that are shown separately from the premium; they therefore work for their clients only, with a view to meeting their needs and protecting their interests. In this regard, insurance brokers act as guides, partners and advisors. They warn their clients about the potential risks associated with different situations and clearly explain what is and is not covered by specific policies
In the practice of their profession, insurance brokers are required to comply with the industry’s laws, regulations, code of ethics and standards. They work both individually and closely with colleagues, and must be considerate, respectful and courteous; their main objective is to ensure their clients are fully satisfied. To be successful in this field, insurance brokers must be able to negotiate, analyze, synthesize and memorize information, be rigorous, and actively listen and adapt to their clients.
When a loss occurs, the insurer designates a claims adjuster to guide the insured through the process of making a claim...
When a loss occurs, the insurer designates a claims adjuster to guide the insured through the process of making a claim. This professional will investigate the facts and circumstances of the loss, estimate the damages and negotiate the settlement of the claim in accordance with the terms of the insurance contract. Claims adjusters may practice in the field of personal losses, commercial losses or both. Claims adjusters may also be mandated to act by the insured.
Of all the insurance professions, that of underwriter is especially important, because underwriters are usually the ones who decide whether or not to cover a risk...
Of all the insurance professions, that of underwriter is especially important, because underwriters are usually the ones who decide whether or not to cover a risk.
To do this, underwriters analyze new insurance applications submitted by brokers or agents, then make recommendations on the best possible coverage for the clients’ property. Underwriters also handle policy changes, cancellations and renewals, and provide explanations to the different parties involved on coverage, insurance products and premiums. It should be noted that underwriters do not usually deal with consumers; however, they constantly interact with brokers.
Underwriters have sound technical and legal knowledge, and active listening skills. They ask the right questions, are exceptionally comfortable with numbers, can build a solid case, can negotiate, have analytical and integrative skills, exercise discernment and show good judgment.
Actuaries are professional business people who are skilled in the application of mathematics to financial problems...
Actuaries are professional business people who are skilled in the application of mathematics to financial problems. Actuaries employ their specialized knowledge of the mathematics of finance, statistics, and risk theory on problems faced by the following: insurance companies (both life and property/casualty); pension plans; government regulators; social programs; and individuals.
Actuaries have practical business sense, the creativity to apply training and experience to new problems and provide innovative solutions, and the communication skills required to convince both colleagues and clients. They help people plan better for the future by controlling or reducing financial risks associated with the following: retirement; sickness; disability; unemployment; property loss and damage; investment policy; dying too soon; living too long.
Actuaries in investment
Actuarial work typically involves determining the financial amounts needed today to provide for payments in the future, the timing of which is uncertain...
Actuarial work typically involves determining the financial amounts needed today to provide for payments in the future, the timing of which is uncertain. This can be seen in insurance contracts, pension plans, and numerous other areas where actuaries practice. A major component of this work is the determination of an assumption for future rates of return. The rate of interest that can be earned on a fund or a reserve can have a significant effect on future growth, and is a key factor in determining the rate at which future financial obligations are discounted. Because of this, a number of actuaries work in the investment practice area.
Actuaries can be found working in the investment operations of an insurance company, or providing advice on defined benefit pension plans, both which need to accumulate substantial asset pools to support the underlying obligations to policyholder or plan members. Some actuaries are also employed with investment firms, bringing their risk management expertise to their operations. A particular area of focus for many investment actuaries is asset-liability matching, which aims to reduce risk through an appropriate choice of assets for given obligation.
Tax experts help taxpayers gain the upper hand in their dealings with tax authorities...
Tax experts help taxpayers gain the upper hand in their dealings with tax authorities. Taxpayers cannot be expected to know the many rules of taxation, so that’s where tax experts come in.
Tax experts are independent advisors who are familiar with the laws and regulations with which taxpayers and tax authorities must comply, and who understand the workings of administrative and judicial institutions. They base themselves on the law, administrative positions, case law and their knowledge of clients’ business to give the best possible advice.
Tax experts and companies
The strategies recommended by tax experts make it possible to optimize the corporate structure from both a legal and taxation standpoint. In concrete terms, this means paying less taxes.
Tax experts also facilitate long-term planning, e.g. the sale of a company or succession planning. They help companies better plan their transactions and maximize their operations.
Tax experts and entrepreneurs
Entrepreneurs can consult tax experts to assess the tax consequences of the decisions that affect their companies. They can also turn to tax experts to make sure they are taking advantage of every available tax minimization strategy. In the context of a partnership, a tax expert can help with the execution of a shareholder agreement that will protect the interests of all the partners.
For a long-term approach, tax experts can also help entrepreneurs make decisions that will ensure their companies continue to grow after they are gone. Tax experts are therefore good resources for questions relating to estate planning and life insurance.
Tax experts make it possible for entrepreneurs to protect their assets from creditors by implementing structures adapted to the entrepreneurs’ needs and business activities. Finally, tax experts are also trust specialists.
Tax experts and individuals
Tax experts help taxpayers understand their obligations and deal with unwanted notices of assessment. In terms of international mobility, tax experts can also advise recent immigrants, as well as individuals who wish to move abroad.
To conclude, tax experts are multidisciplinary advisors who are able to prevent and solve problems while reducing their clients’ tax bills.
Internal auditing is an independent, objective assurance and advisory activity designed to add value and improve an organization's operations...
Internal auditing is an independent, objective assurance and advisory activity designed to add value and improve an organization's operations. Internal auditors help organizations accomplish their objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.
The internal auditor reports functionally to the Audit Committee of the Board of Directors, and administratively to a company’s president. The scope of the internal auditor’s work is to determine whether the risk management, internal controls and governance processes established and implemented by management are adequate and functioning in a manner to ensure that
- risks are appropriately identified and controlled, and are at a tolerable level;
- the governance processes allow the Audit Committee to obtain sufficient information to exercise its oversight role;
- financial and internal reporting is accurate, reliable and timely;
- the activities of a company’s community members are in compliance with applicable policies, standards, procedures, laws and regulations;
- resources are acquired economically, used efficiently and adequately safeguarded; and
- significant legislative or regulatory issues impacting the organization are recognized and addressed appropriately.
Opportunities to improve management control, profitability and a company’s image can also be identified during audits. They are communicated to the appropriate level of management.
There are different controller profiles, depending on experience and especially on the type of company for which the controller works, be it a financial institution, an accounting firm or a production company...
There are different controller profiles, depending on experience and especially on the type of company for which the controller works, be it a financial institution, an accounting firm or a production company. The controller reports to the company’s Chief Financial Officer (CFO) and helps him or her make financial strategy decisions that will have a direct impact on the financial statements.
Below are the different roles and responsibilities a controller may take on within a company:
Prepare and present financial statements
- Prepare financial statements
- Validate and present financial results
- Explain financial results and make recommendations
Ensure organization integrity
- Ensure internal controls are maintained
- Prevent fraud and ensure system security
- Manage financial risk
Manage financial resources
- Prepare budgets and financial forecasts
- Plan financial resource requirements, cash flows
- Evaluate projects requiring an investment (cost-benefit analysis)
Analyze operations and make recommendations
- Calculate, analyze and explain budget variances
- Calculate, analyze and explain the cost of products and services
- Calculate, analyze and explain the profitability of customers, product lines, sales by market/store/distribution channel, etc.
- Manage organizational performance
- Help develop plans to achieve the company’s strategy
- Take part in continuous improvement, process optimization and reengineering projects
- Develop a representation model for business activities and performance indicators (management dashboards)
- Carry out any other duties that contribute to improving organizational performance
Carry out transactional and technical activities
- Manage client accounts
- Manage supplier accounts
- Manage payroll and other benefits
Risk Managers identify and reduce financial risks for their clients or their employers...
Risk Managers identify and reduce financial risks for their clients or their employers. This is a position that can be found throughout the financial services industry, in banks, investment dealers, investment fund companies and insurance companies. You'll also find risk managers working within corporations, governments or any organization exposed to financial risk through their treasury or investments. Some even work for specialized risk management firms that consult and provide services to other organizations.
While there are many different types of risk management jobs, the fundamental task of a Risk Manager is to monitor, identify, measure and then take steps to modify or mitigate risk. This requires a good understanding of quantitative techniques, financial and/or commodity markets and derivative products that are often used as risk management tools.
- A Risk Management job varies with the nature and scale of responsibilities:
- A trader may manage risk associated with an investment dealer's fixed-income investments.
- A portfolio manager uses strategies to hedge investments against market risk.
- A corporate treasurer finds techniques to minimize credit risk.
- In a firm's compliance department, a Risk Manager takes a firm-wide approach to evaluate business processes and analyze operational risk.
- Specialized Risk Managers may be financial engineers who design and build complex structured risk management products for clients to help them mitigate their interest rate, foreign exchange, equity, credit or general market risk.
A financial professional who has expertise in evaluating the creditworthiness of individuals and businesses...
A financial professional who has expertise in evaluating the creditworthiness of individuals and businesses. Credit analysts determine the likelihood that a borrower will be able to meet financial obligations and pay back a loan, often by reviewing the borrower's financial history and determining whether market conditions will be conducive to repayment.
Credit analysts, besides being skilled at financial statement analysis, use a number of ratios when reviewing the financial history of a potential borrower. They focus on determining whether the borrower will have sufficient cash flows by comparing ratios to industry standards, other borrowers and historical trends. For example, a credit analyst at a bank may analyze a company's financial statements before providing a loan for a new factory.
Risk Modellers are highly technical experts in the area of risk measurement...
Risk Modellers are highly technical experts in the area of risk measurement. Risk Modellers work in a world of numbers where analytical skills are critical, technical capabilities are paramount and the desire to work with quantitative data is a given. The complex numerical analysis produced by Risk Modellers can provide organizations with leading edge insight into market trends, which when applied to portfolio management or investment decisions, can differentiate one organization from another, creating competitive advantage.
It is important for Risk Modellers to have an understanding of how risk factors, both internal and external, affect business lines and the organization so they can create models that are fully reflective of all data that is available. This requires strong quantitative skills, knowledge of statistical software to create appropriate models and understanding of how the different organizational risk functions affect model inputs for both credit risk (throughout credit application and approval process) and market risk (determining inputs from marketplace).
The systems architect is like a conductor who coordinates the various specialists who ensure information systems (IS) operate properly...
The systems architect is like a conductor who coordinates the various specialists who ensure information systems (IS) operate properly. Systems architects’ expertise is not just technical, as they have to transform the IS into a development and strategy tool. Beyond purely technical skills, systems architects require excellent knowledge of the various jobs within a company.
Systems architects in the financial sector must therefore have strong finance skills as well as a solid understanding of the financial ecosystem in which they are working. Indeed, one of the systems architect’s roles is to translate a company’s business objectives into a value-added technological solution. In more concrete terms, the systems architect analyzes the current system (operating systems, hardware, software, networks), maps the IS, selects the new technologies while observing the various constraints (cost, time frame and security), draws up a development or an integration plan, pilots deployment, and informs and advises management about the technological and organizational impacts of the new IS.
The systems architect must fully understand how the company is managed, have a systems, technological and global vision of IS, possess leading-edge technological skills (hardware, software, security, network, infrastructure, telecommunications, Internet), and have experience in leading projects or a professional certification.
To be successful, a systems architect must have strong analytical and big picture skills, good communication and teamwork skills, a keen interest in new technologies, the ability to adapt, and negotiation and persuasion skills.
Systems architects have a broad range of skills, which allow them to move into management by heading a computer department or an information systems branch.
Systems security analyst
Earning a return on the money financial corporations manage every day would not be possible without computers and unbreachable system security...
Earning a return on the money financial corporations manage every day would not be possible without computers and unbreachable system security. Security specialists provide quality service, expertise and practical support in all computer security-related activities. They make sure program and software installations as well as user recommendations comply with security norms, standards and audits. They may also be called on to test and check the devices and instructions put in place to ensure information system security.
Among other tasks, systems security analysts ensure computer product and service quality, in accordance with the standards, norms and procedures in effect. They also analyze and understand client companies’ information security needs, solve problems in a proactive manner, foresee risks and implement the necessary solutions. Systems security analysts advise those responsible for program, software and information system security, and make any necessary recommendations. Security analysts actively participate in the development, implementation and achievement of security and risk management strategies.
Systems security analysts must have a number of technical skills, including in-depth knowledge of architecture standards and norms, to establish network usage procedures that ensure security. Furthermore, they must understand the rules and codes designed to exchange computer system data within networks, operating systems, as well as the instructions for auditing systems. They must also be proficient in quality management and risk management procedures, and understand network protocols, operating systems and system test procedures.
To be successful in this line of work, analysts must be able to manage several projects simultaneously as well as navigate interpersonal relationships. Systems security analysts are also expected to show team spirit, be excellent communicators and listeners, be organized and able to prioritize, be skilled in problem-solving, work well under pressure and effectively manage stress, be tactful and have a client based approach, and have excellent spoken and written communication skills in French and English.
IT project manager
IT project managers have many responsibilities...
IT project managers have many responsibilities. They must plan and oversee IT projects, and ensure that all the projects meet the established quality requirements, are within the budgets and meet the stated deadlines for each phase. They are also responsible for leading and motivating their work teams, and coordinating projects for companies or clients with which they are dealing.
Project managers must plan, organize, lead, monitor and evaluate the different IT project activities by establishing an implementation plan and a schedule for every upcoming project, and evaluating objectives. They must coordinate and monitor every phase of a project, and make sure all the products and equipment comply with the established quality requirements and standards. It is very important that they be in a position to interact with professionals in a wide range of disciplines, as the teams that carry out IT projects are generally multidisciplinary.
IT project managers must be able to manage a team of professionals and coordinate the different related activities. Their knowledge of computer systems, the IT environment, programming languages, databases and every phase of production comes into play. Project managers can define standards, monitor them and ensure they are met throughout the entire project. Their communication skills are also very important, as project managers share crucial information with the work teams, clients and companies, and may also be required to present their projects, with or without visual aids.
IT project managers must demonstrate team spirit and leadership, and have good interpersonal communication skills, a client-based approach and the ability to adapt in an industry that is always changing. They must be attentive to details and rigorous, have solid organizational and planning skills, be able to set schedules and stick with them, effectively manage stress, be autonomous, and have excellent spoken and written communication skills in French and English.